110 Ferensway
Kingston-Upon-Hull
East Riding of Yorkshire
HU2 8LN

Shops

Find out what your favourite brands have in-store this season. You can also search for our specialised stores right here.

Bagel Nash is the UK’s leading bagel specialist, spending the last 25 years perfecting our flavours and fillings. Whether you’re looking for a tasty breakfast or lunch, our range of freshly prepared ingredients are sure to satisfy your tastebuds. With a wide variety of choices available in store, all of our bagels are less than 3% fat, cholesterol free, and most importantly delicious!

If you’re looking for a sweet treat, why not browse our selection of mouth-watering cakes, and pair it with a cup of our smooth 100% Arabica coffee. Or for something different, you could try a fruit smoothie or a frozen latte.

Opening times

Mon

10:00 am - 4:00 pm

Tue

10:00 am - 4:00 pm

Wed

10:00 am - 4:00 pm

Thu

10:00 am - 4:00 pm

Fri

10:00 am - 4:00 pm

Sat

9:00 am - 5:00 pm

Sun

10:00 am - 4:00 pm

Please refer to the retailers website for public holiday opening hours

Boots offers an extensive range of products to make everyone look good and feel great at low prices. From everyday essentials to food and snacks, Boots is your one-stop shop for all your daily needs.

Boots also offers a photo developing area and a pharmacy with a free prescription service and you’ll find a whole range of the UK’s favourite top cosmetic brands and fragrances in our beauty hall.

Opening times

Please refer to the retailers website for public holiday opening hours

Boux Avenue are obsessed with fit, designing unique lingerie, nightwear and loungewear collections, inspired by YOU. With exceptional service, including an expert bra fitting experience and inclusive size offering; you’ll find lingerie available in sizes 28-40, A-G cup and nightwear in sizes 6-18.

Book your bra fitting experience.

Opening times

Mon

10:00 am - 5:00 pm

Tue

10:00 am - 5:00 pm

Wed

10:00 am - 5:00 pm

Thu

10:00 am - 5:00 pm

Fri

10:00 am - 5:00 pm

Sat

10:00 am - 5:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

At Build-A-Bear Workshop, it’s the most fun you’ll ever make! Choose from all kinds of furry friends, add lots of stuffing and make a wish on a heart. Personalize your furry friend by adding scents, sounds, outfits and accessories. You can even celeBEARate any special occasion by having a party with us!

Let your imagination soar and create your story at Build-A-Bear Workshop!

Opening times

Mon - Fri

10:00 am - 5:30 pm

Sat

10:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

An ideal stop off for a fast, value for money family meal. Try a flame grilled Whopper, tasty fries, ice cold shakes and soft drinks including the family favourite, Coca-Cola. Kids’ meals are available along with non-meat alternatives and healthy options.

Opening times

Mon

9:00 am - 10:00 pm

Tue

9:00 am - 10:00 pm

Wed

9:00 am - 10:00 pm

Thu

9:00 am - 10:00 pm

Fri

9:00 am - 10:00 pm

Sat

9:00 am - 10:00 pm

Sun

10:00 am - 8:00 pm

Please refer to the retailers website for public holiday opening hours

Caffè Nero love coffee. We are obsessed and fanatical about what makes a good espresso distinctive and special. It all started with our founder, Gerry Ford, his love of traditional Italian espresso and his search for a really good good coffee – rich, bold, strong espresso and creamy milk. Today Caffe Nero is a place he hopes people will feel at home; a place that makes a difference to people’s lives through a sense of belonging, of warmth, good company and good spirit… and of course great coffee!

Opening times

Mon

6:30 am - 7:00 pm

Tue

6:30 am - 7:00 pm

Wed

6:30 am - 7:00 pm

Thu

6:30 am - 7:00 pm

Fri

6:30 am - 7:00 pm

Sat

6:30 am - 7:00 pm

Sun

8:00 am - 6:00 pm

Please refer to the retailers website for public holiday opening hours

Whatever the occasion, you’ll find everything you need to celebrate all life’s moments at Card Factory. Choose from our amazing range of cards, gifts, balloons, partyware and gift dressings.

Are you looking for something with the personal touch? Create your own personalised cards & gifts online.

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

As the UK’s largest shoe retailer, Clarks has been providing footwear for all the family since 1825, from boots, pumps and plimsolls to slippers, wellies and trainers. Offering smart and casual styles for men, women, and kids, Clarks is renowned for its quality, craftsmanship, style and service. The store also offers a range of accessories including an assortment of bags, purses and umbrellas. What’s more, the store provides footwear for babies for both boys and girls at the various walking stages. As experts in footwear, Clarks offers a range of footwear suitable for those who need a wider fit for women, as well as size 5 – 6.5 and size 12+ ranges for men.

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

New EE is here, and we do so much more than just mobile. We’re for everyone, on any network—serving up new tech, new services, and heaps of inspiration for every aspect of your life.

By combining the expertise and engineering of BT with the innovation and service of EE, we’re together to offer you more than ever before. It means we can make your home run smarter with EE Home, level up your play with EE Game, help you work on your terms with EE Work, and unleash your kids’ learning with EE Learn.​

​And that’s not all. With new EE you can unlock gaming exclusives, protect what you love with 24/7 home security, and enjoy tech that brings learning to life. And did we mention that we’re the UK’s fastest major broadband provider?

​It’s all right here and it’s ready to help you do more.

So get ready to live, game, work and learn smarter every day with new EE.​

Click here find out more.

Pop in and see us, or book an appointment here.

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Founded in 1976, in the North of England, FLANNELS has since become one of the most exciting players in the industry and today has 60+ stores across the UK and is home to a curated edit of ready to wear, accessories, footwear and the newly landed junior and beauty collections.

Stocking the biggest names in luxury fashion and beauty, as well as an evolving roster of new and emerging labels, FLANNELS is a super-inclusive, multi-category retailer, that’s reviving in-store experiences and bringing luxury to everyone.

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Footasylum boasts a wide range of footwear and clothing from leading fashion and sportswear brands, including Vans, Adidas, Nike, Franklin & Marshall and many more.

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

A vibrant family entertainment centre full of fun-packed activities for everyone, including Highway 66 Family Bowling & Laser Station– 3 Great Activities under 1 roof!

Fun Station is traditional fun, coupled with the latest in gaming technology, so why not join them to play your all-time favourite games such as air hockey and teddy grabbers, and win only the highest quality prizes!

Plus you can win tickets to exchange for great prizes at the Prize Counter, anything from Key Rings to iPads!

Collect & load your Fun Card at the Prize Counter or self-service kiosk, then just swipe to play – no need for coins anymore!”

Make your birthday party unforgettable at Funstation, where fun has no age limit! Enjoy 50 mins of unlimited gameplay, guaranteed prizes with 1000 prize points for the main guest, and so much more – all for just £14.99 per person. Book your Funstation party today!

https://www.funstationuk.com/funstation-party

Opening times

Mon

10:00 am - 8:00 pm

Tue

10:00 am - 8:00 pm

Wed

10:00 am - 8:00 pm

Thu

10:00 am - 8:00 pm

Fri

10:00 am - 10:00 pm

Sat

10:00 am - 10:00 pm

Sun

10:00 am - 9:00 pm

Please refer to the retailers website for public holiday opening hours

Bring your friends and family to experience the latest indoor fitness craze to hit the UK.

At Gravity Trampoline Park you can bounce to your heart’s content on wall-to-wall trampolines. Over 80 trampolines connected together to provide a huge area of bounceable fun with angled trampolines, jump platforms and tumble tracks.

Slam-dunk in style with our basketball hoops, or join an open dodgeball session on the dodgeball court. A fun and fast way to spend an afternoon (and keep fit!).

Opening times

Term time

Mon

10:00 am - 8:00 pm

Tue

10:00 am - 8:00 pm

Wed

10:00 am - 8:00 pm

Thu

10:00 am - 8:00 pm

Fri

10:00 am - 8:00 pm

Sat

9:00 am - 8:00 pm

Sun

9:00 am - 8:00 pm

Summer holidays

Mon

9:00 am - 8:00 pm

Tue

9:00 am - 8:00 pm

Wed

9:00 am - 8:00 pm

Thu

9:00 am - 8:00 pm

Fri

9:00 am

Sat

9:00 am - 8:00 pm

Sun

9:00 am - 8:00 pm

Please refer to the retailers website for public holiday opening hours

Greggs is the UK’s leading bakery food-on-the-go retailer with nearly 1,700 shops nationwide and serving over six million customers a week in Britain.

Expert bakers for 75 years, Greggs specialise in daily fresh shop-made sandwiches on Greggs baked bread, and savouries baked off fresh in the shop ovens throughout the day, including the iconic Greggs sausage roll. These lines are complemented by coffee, a wide range of muffins, cupcakes and other confectionery. Greggs Balanced Choice range offers a choice of sandwiches, salads, soups, porridge and fruit, which are all less than 400 calories and meet amber and green on the Food Standards Agency traffic light system for fat, saturated fat, salt and sugar.

Opening times

Mon

8:30 am - 5:00 pm

Tue

8:30 am - 5:00 pm

Wed

8:30 am - 5:00 pm

Thu

8:30 am - 5:00 pm

Fri

8:30 am - 5:00 pm

Sat

8:00 am - 6:00 pm

Sun

9:30 am - 4:00 pm

Please refer to the retailers website for public holiday opening hours

H&M offers fashion and quality at the best price with a broad and varied selection of clothing and coordinated accessories for women, men, teens and children – and new items arrive in store every day. Each of the collections include a number of different concepts, with everything from modern basics to tailored classics and cutting-edge fashion: there is something for everyone at H&M, no matter your age, personal style or budget.

 

Opening times

Please refer to the retailers website for public holiday opening hours

Whether you’re travelling for business or leisure, our hotels are the perfect place to recharge. Our comfortable and modern rooms offer a refreshing nights sleep at a price that won’t break the bank, allowing you to start the day with a smile.

If you require anymore information please give us a call on: 01482 485700 or visit our website.

Opening times

Mon

8:29 am - 1:00 am

Tue

8:29 am - 1:00 am

Wed

8:29 am - 1:00 am

Thu

8:29 am - 1:00 am

Fri

8:29 am - 1:00 am

Sat

8:29 am - 1:00 am

Sun

8:29 am - 1:00 am

Please refer to the retailers website for public holiday opening hours

Family jewellers since 1971. Our flagship store, Hugh Rice St Stephens Hull opened in 2008. Part of a chain of high street stores, it houses our Rolex Room and luxury watch brands Breitling, Omega, TUDOR and TAG Heuer, high-end jewellery and our exclusive diamond collection. The destination jewellers for engagements, weddings and bespoke designs. Our onsite Service and Design department offers a range of jewellery and watch services.

Opening times

Mon - Sat

9:30 am - 5:00 pm

Sun

11:00 am - 4:00 pm

Please refer to the retailers website for public holiday opening hours

Hull FC is one of the oldest clubs in professional sport, with a rich heritage of success, talent and passion.

First established over 150 years ago in 1865, FC currently operate as one of the leading clubs in Super League – the sport’s elite competition in this country, playing their home games at the impressive MKM Stadium.

Directions

Open Google Maps

Website

Website

Opening times

Mon

9:00 am - 5:00 pm

Tue

9:00 am - 5:00 pm

Wed

9:00 am - 5:00 pm

Thu

9:00 am - 5:00 pm

Fri

9:00 am - 5:00 pm

Sat

9:00 am - 5:00 pm

Sun

10:30 am - 4:30 pm

*Our store in the centre is not open on our home fixtures.

Please refer to the retailers website for public holiday opening hours

Hull Truck Theatre is dedicated to producing high quality theatre on both an intimate and epic scale. We make and present work that creatively responds to the future needs of our city.

Working with partners, audiences and communities, we want to create a vibrant cultural home, offering a diverse programme across two theatre spaces.

Our aim is to use our unique resources to bring local people, artists and audiences closer together.

To book tickets or find out what’s on, please call our box office on: 01482 323638.

Opening times

Mon

10:00 am - 7:00 pm

Tue

10:00 am - 7:00 pm

Wed

10:00 am - 7:00 pm

Thu

10:00 am - 7:00 pm

Fri

10:00 am - 7:00 pm

Sat

10:00 am - 7:00 pm

Sun

1:00 am - 1:00 am

Please refer to the retailers website for public holiday opening hours

JD Sports is the leading trainer and sports fashion retailer in the UK. With many limited edition and exclusive designs from adidas Originals and Nike, JD Sports offers a whole range of stylish sportswear and accessories including bags and headwear.

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

At Krispy Kreme we make doughnuts fresh every day and since they are all filled, topped, glazed and decorated by hand each and every one tastes delicious. There are 16 doughnut varieties, including the signature Original Glazed, Strawberries & Kreme, Chocolate Dreamcake and Glazed Raspberry.

Krispy Kreme dozens are the perfect treat to share with friends and family. Why not treat yourself and put your feet up with one of their speciality coffees, teas or soft drinks….even better try them both with their combo deals.

PLUS – Krispy Kreme at Drake Circus offers 20% discount for students, the military and members of emergency services.

 

Opening times

Mon

9:00 am - 7:30 pm

Tue

9:00 am - 7:30 pm

Wed

9:00 am - 7:30 pm

Thu

9:00 am - 8:00 pm

Fri

9:00 am - 7:30 pm

Sat

9:00 am - 7:30 pm

Sun

10:00 am - 6:00 pm

Please refer to the retailers website for public holiday opening hours

Whether you’re planning a kids birthday party or looking for something to do at the weekend with friends or family, Laser Station has it all.

Why not let the kids let off some steam in Laser Station’s Multi-Level Indoor Laser Tag Arena and get some shopping done whilst you’re in the centre? Laser Station also caters for After School ‘Mini Troopers’, Student Nights, Schools & Groups as well as Team Building and Corporate Events.

Opening times

Mon

11:00 am - 9:00 pm

Tue

11:00 am - 9:00 pm

Wed

11:00 am - 9:00 pm

Thu

11:00 am - 9:00 pm

Fri

10:00 am - 10:00 pm

Sat

10:00 am - 10:00 pm

Sun

10:00 am - 9:00 pm

Please refer to the retailers website for public holiday opening hours

Perfect for budding explorers and adventurers of all ages, The Lost City houses two incredible 18-hole indoor adventure golf courses in the centre of Hull.

Putt your skills to the test against towering rockfaces and incredible obstacles – perfect fun for all ages and occasions.

Opening times

Mon - Thu

10:00 am - 10:00 pm

Fri - Sat

9:00 am - 10:00 pm

Sun

10:00 am - 9:00 pm

Please refer to the retailers website for public holiday opening hours

Luxe by Hugh Rice showcases a modern atmosphere and distinct style, allowing you to indulge in popular brands including Pandora, Nomination, Thomas Sabo, Michael Kors and many more.  No matter your age, personal style or budget we have jewellery and watches to suit everyone.

Opening times

Mon - Sat

9:30 am - 5:00 pm

Sun

11:00 am - 4:00 pm

Please refer to the retailers website for public holiday opening hours

Welcome to Menkind & Prezzybox! We’ve joined forces to bring you the ultimate gift shop, combining Menkind’s love of gadgets and geeky gifts with Prezzybox’s quirky surprises for all occasions. Whether you’re hunting for birthday gifts, anniversary presents, or something for yourself, we’ve got it all—licensed merch from Star Wars and Marvel, to unique home accessories, cool tech, and plenty of fun. Our hybrid store is a one-stop shop for everyone on your list. Visit Menkind & Prezzybox today for a shopping experience filled with excitement and surprises!

Menkind website

Prezzybox website

Directions

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Opening times

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 7:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Famous for its delicious heat of flame-grilled PERi-PERi chicken, Nando’s offers something for everyone – from the extra mild to the all-out-wild. Whether you’re enjoying a family feast, a quick bite, or grabbing a take-away, each visit comes with loads of our famous vibe and legendary flavour – leaving you wanting more.

Directions

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Click & Collect

Find out more.

Opening times

Mon

11:00 am - 10:00 pm

Tue

11:00 am - 10:00 pm

Wed

11:00 am - 10:00 pm

Thu

11:00 am - 10:00 pm

Fri

11:00 am - 10:30 pm

Sat

11:00 am - 10:30 pm

Sun

11:00 am - 10:00 pm

Please refer to the retailers website for public holiday opening hours

New Look offers a whole range of clothing, accessories and footwear for fashion-conscious men and women. We also offer a range for teens as well as maternity clothing. The New Look brand translates the latest trends from the catwalk, celebrities and the streets as fast as we can, providing our customers with fashion that is bang on trend and great value for money.

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Offering effortless styles of formal wear and the latest casual fashions, right through to funky swimwear, sleepwear and footwear, Next offers clothing and accessories for men, women and kids, from newborn to teenage ranges. What’s more, Next also offers a truly luxurious home range. With paints, wall coverings, furniture, linens, accessories and lighting for every room, Next adds a personal twist to your home styling.

Popular concession brands such as Lipsy London are also available from Next. Please note that not all stores stock Lipsy, but the collection is available through the store’s Click & Collect service.

Opening times

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 6:30 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

About Pandora

Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at accessible price points.

Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at accessible price points Pandora jewellery is sold in more than 100 countries through 6,700 points of sale, including more than 2,600 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 33,000 people worldwide and crafts its jewellery at three crafting facilities in Thailand using mainly recycled silver and gold. Pandora is committed to leadership in sustainability and is sourcing recycled silver and gold for all of its jewellery, just as the company has set out to halve greenhouse gas emissions across its value chain by 2030. The company is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 28.1 billion (EUR 3.8 billion) in 2023.

Directions

Open Google Maps

Website

Website

Opening times

Mon

9:30 am - 6:00 pm

Tue

9:30 am - 6:00 pm

Wed

9:30 am - 6:00 pm

Thu

9:30 am - 6:00 pm

Fri

9:30 am - 6:00 pm

Sat

9:30 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Sun

Please refer to the retailers website for public holiday opening hours

Aleef News brings you the most up to date publications as well as a wide selection of your favourite snacks. Located just outside the shopping centre, its unique location makes it easily accessible for shoppers and commuters alike.

Directions

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Opening times

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 8:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Prezzo is renowned for offering a quality menu at value for money prices. Our popular restaurants, many of them recognised for their architectural value, provide the ideal backdrop to enjoy our food and friendly service

Opening times

Mon

12:00 pm - 10:00 pm

Tue

12:00 pm - 10:00 pm

Wed

12:00 pm - 10:00 pm

Thu

12:00 pm - 10:00 pm

Fri

12:00 pm - 11:00 pm

Sat

12:00 pm - 11:00 pm

Sun

12:00 pm - 10:00 pm

Please refer to the retailers website for public holiday opening hours

Reel Cinema at St Stephen’s Shopping Centre offers a fantastic cinematic experience with exceptional customer service. With seven dolby digital surround screens and modern seating, you can watch the latest releases in absolute comfort.

For more information please call: 01482 223113, or visit our website.

Opening times

Mon

1:00 pm - 11:00 pm

Tue

1:00 pm - 11:00 pm

Wed

1:00 pm - 11:00 pm

Thu

1:00 pm - 11:00 pm

Fri

1:00 pm - 11:00 pm

Sat

10:15 am - 11:00 pm

Sun

10:15 am - 11:00 pm

Please refer to the retailers website for public holiday opening hours

River Island celebrates what makes you and your style unique! You’ll find everything needed for a complete head-to-toe look that will have you feeling, and looking, your best.

Designed in-house, choose between women’s, men’s and kidswear (or give all three a go), as well as an amazing selection of shoes and accessories. Keeping things inclusive, you’ll also find their Plus range (size 18-28), Petite styles and Big & Tall collections. With new items dropping daily, you’ll never go without your fashion fix again!

While the transitional season can be tricky, River Island makes it easy with their brand new SS21 collection. This season River Island are bringing you good fortune. They’ve seen the future and you’re going to fall in love with how good you look in new season trends. Taking subtle cues from tarot, the RI deck has a card for each distinctive womenswear fashion lover. From The Sweetheart dipped in pastels, to The Smoothie mastering loungewear, this is your chance to celebrate fashion and personal style. Menswear is all about keeping it smooth in neutral gear or sharpening those everyday looks. From tracksuits and matching sets to soft tailoring, your future flex is here.

RI Kids are the future! While we can’t predict the future, we can say that RI Kids are going to be a massive part of it. Get them the Rockstar wardrobe to match their shining personalities and make 2021 their best year yet. From on-trend pieces to comfy separates, we’ve got what they need to make that happen.

Making things easier for you, River Island offer a ‘Click and Collect’ service, meaning you can shop the full collection online and have your purchase delivered directly to your store of choice. The introduction of new payment method, Klarna, makes shopping a breeze and allows you to spread the cost of your purchases by paying in 3 equal instalments. What are you waiting for?

Opening times

Mon - Fri

10:00 am - 6:00 pm

Sat

10:00 am - 5:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Get Ready to Reach New Heights!

Rock Up is the NEW thrilling climbing centre at Meadowhall. There are 17 incredible fun climbing walls towering over 8m with multiple routes to their peaks. Great for all ages & abilities. Climb from 4 years. No experience or equipment needed. There is also a soft play area and a café serving fresh coffee & food. Rock up is a superb venue for birthday parties. The venue support & work with community groups ranging from Schools to Scouts, Cadets to Sports Clubs & many more. For further details visit www.rock-up.co.uk.

Opening times

Please refer to the retailers website for public holiday opening hours

Hugh Rice, a local family jewellers, is proud to be an Official Rolex Retailer with an Authorised Service Centre. Our Rolex showroom offers the perfect space to explore the world of Rolex, with a varied selection of timepieces on display. Our dedicated team are on hand to guide you through the collection in-store.

Book an appointment with one of our team of experts to explore the Rolex collection and find the right watch for you.

Opening times

Mon - Sat

9:30 am - 5:00 pm

Sun - Sun

11:00 am - 4:00 pm

Please refer to the retailers website for public holiday opening hours

At schuh, we’re all about shoes, expressing yourself, and expressing yourself through shoes – so no surprises there.

We change our shoes like most people change their socks. And whether you’re a dedicated sneakerhead or would do anything for a killer pair of heels, we’ve got you.

We stock the best from big brands like Nike, adidas, Dr. Martens and Converse. We also love a gem or two from new brands and we’ve got our own brand. But don’t worry, if your item isn’t available in store our staff can order it for you.

Plus we offer:

1 year to return shoes that just aren’t meant to be

10% student discount year round, even in the sale!

Free Click and collect

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Treatments You Can Trust

We Provide industry-leading, award winning beauty treatments with the latest technology. With Laser treatments, Tattoos, Botox, Fillers, Teeth whitening and Podiatry.

SKINLAB will exceed your expectations.

Directions

Open Google Maps

Website

Website

Opening times

Mon

9:30 am - 5:30 pm

Tue

9:30 am - 5:30 pm

Wed

9:30 am - 5:30 pm

Thu

9:30 am - 5:30 pm

Fri

9:30 am - 5:30 pm

Sat

9:30 am - 5:30 pm

Sun

10:30 am - 4:00 pm

(Piercings are till 4pm.)

Please refer to the retailers website for public holiday opening hours

Smiggle – Australia’s most colourful stationery brand is here!

This tiny but colourful store is filled to the brim with bright and bold stationery, bags, lunchboxes, accessories, gadgets and more! Everything you need for school, homework or fun can be found right here.

So come on in- experiment, explore, poke, prod and play. We promise that every Smiggle goodie will have you shouting ‘hooray’!

Smiggle – it’s where a smile meets a giggle.

Opening times

Mon

10:30 am - 6:00 pm

Tue

10:30 am - 6:00 pm

Wed

10:30 am - 6:00 pm

Thu

10:30 am - 6:00 pm

Fri

10:30 am - 6:00 pm

Sat

10:30 am - 6:00 pm

Sun

12:00 pm - 4:30 pm

Please refer to the retailers website for public holiday opening hours

The perfect place to grab a coffee on the way to work, meet clients and colleagues for some out-of-office time, have a nutritious lunch, or something to keep you going when you have a long day ahead of you.

All in modern, organic surroundings, where the coffee is second-to-none and the baristas even better.123

Get in touch at [email protected] or visit the Starbucks website.

Opening times

Please refer to the retailers website for public holiday opening hours

Whatever you’re in the mood for, SUBWAY® stores have a huge range of Subs, salads, treats and drinks to choose from. And here’s the best bit – every one of our Subs is made fresh in front of you, exactly the way you want it on the bread of your choice. You choose the salad and sauce you like too. Subway is committed to providing a wide range of great tasting, healthier food choices while reducing our environmental footprint and creating a positive influence in the communities we serve around the world.

Opening times

Mon

8:30 am - 7:00 pm

Tue

8:30 am - 7:00 pm

Wed

8:30 am - 8:00 pm

Thu

8:30 am - 8:00 pm

Fri

8:30 am - 8:00 pm

Sat

8:30 am - 8:00 pm

Sun

9:00 am - 6:00 pm

Please refer to the retailers website for public holiday opening hours

Superdrug is the one-stop shop for all your daily beauty and health essentials.

As the most fashion-conscious beauty retailer, you’ll find a plethora of big-name brands to keep you looking and feeling great, whatever the latest beauty trend.
You can enjoy beauty treatments too as a large number of Superdrug stores boast nail, brow, and lash bars. Simply ask in store – no appointment needed.

There’s also a range of free pharmaceutical services – from medicine check-ups to blood pressure checks. Nurse services include skin dermatology, HIV testing and HPV cervical cancer vaccination.

Look great and feel better with Superdrug.

The store also offers a Click and Collect service – check with the store for more details.

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Superdry is built on style. Inspired by the spirit of adventure and a lifetime crafting premium products, the brand has four style collections and elevated concept ranges. The collections are Original & Vintage; and concept range DRY, Superdry Studios; and concept range Cult Studios, Superdry X; and concept range SDX, and Superdry Code; and concept range Sport Performance. Superdry has a local presence in 61 countries worldwide.

Click & Collect available in store.

Directions

Open Google Maps

Click & Collect

Click & Collect

Opening times

Mon

9:00 am - 5:30 pm

Tue

9:00 am - 5:30 pm

Wed

9:00 am - 5:30 pm

Thu

9:00 am - 5:30 pm

Fri

9:00 am - 5:30 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Tesco Extra offers all of your everyday essentials for all the family – from groceries and electronics to the latest fashion for women, men and kids, plus leisure and entertainment too, Tesco Extra has everything you need all under one roof, offering you an easy and convenient shopping experience.

Opening times

Mon

6:00 am - 12:00 am

Tue

6:00 am - 12:00 am

Wed

6:00 am - 12:00 am

Thu

6:00 am - 12:00 am

Fri

6:00 am - 12:00 am

Sat

6:00 am - 12:00 am

Sun

11:00 am - 5:00 pm

Please refer to the retailers website for public holiday opening hours

Come back to a gleaming vehicle after a day’s shopping thanks to The Car Wash Company – the largest operator of 100% waterless hand car washing and valeting centres in the UK.

Bronze Valet
Exterior Wash, Exterior Glass Polish, Tyres Dressed
£7.95 (4×4/MPV £9.95)

Silver Valet
As Bronze Valet, PLUS Tar Sport Removal, Hand Polish
£17.95 (4×4/MPV £19.95)

Gold Valet
Exterior Wash, Door and Boot Shuts Cleaned, Ashtray Cleaned, Litter Removal, Carpets + Seats + Boot Vacuumed, Dashboard and Centre Console Cleaned, Mirrors and Windows Polished, Deodorised, Tyres Dressed
£24.95 (4×4/MPV £26.95)

Platinum Valet
As Gold Valet PLUS Tar Sport Removal, Hand Polish
£34.95 (4×4/MPV £36.95)

Diamond Valet
As Platinum with Hand Wax, Leather and Plastic surfaces treated and conditioned
£55.95 (4×4/MPV £59.95)

 

Opening times

Mon

9:00 am - 5:00 pm

Mon

9:00 am - 5:00 pm

Wed

9:00 am - 5:00 pm

Thu

9:00 am - 5:00 pm

Fri

9:00 am - 5:00 pm

Sat

9:00 am - 5:00 pm

Sun

10:00 am - 4:00 pm

Please refer to the retailers website for public holiday opening hours

At The Entertainer, there’s not much the store doesn’t know about toys.

In fact, with over 30 years of experience selling the best toys and games, The Entertainer has developed into quite the experts. Their goal is to be the best loved Toy Shop, one child and one community at a time. That’s why every store holds regular demonstrations, organise competitions and even have guest appearances from the most popular characters of the day as part of the Playground Club.

Feel like doing your shopping from home? Then take a look at The Entertainer’s award-winning website where you can browse their huge online selection plus find out more about a range of delivery options to suit your needs. You can even reserve an item and pick it up at your local store with the popular ‘Click & Collect’ feature.

So whether you’re after the hottest new product, a well-loved classic or something a bit more unusual, stop by your local Entertainer and help the store to fill every childhood with wonder.

Opening times

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 8:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 6:00 pm

Sun

11:00 am - 10:00 pm

Please refer to the retailers website for public holiday opening hours

Established in 1994, The Fragrance Shop is the UK’s largest independent, fragrance retailer.

Our aim is to make mainstream and luxury fragrance affordable and accessible. We showcase over 150 fragrance brands and over 200 beauty brands, all of which are available for you to browse online at your leisure. Don’t forget our fabulous selections in-store too!

We pride ourselves in delivering outstanding service to our customers, we have recently been awarded for excellent customer service. Whether you choose to shop in one of over 200 stores, online or over the phone our friendly team are on hand to help make finding the perfect fragrance a pleasurable experience for all.

Here at The Fragrance Shop, we’re committed to you, our fabulous customers . We want you to enjoy shopping with us, whether you’re looking to treat yourself or searching for the perfect gift, we’re here for you – however you choose to shop.

Shopping Your Way

Here at The Fragrance Shop, we’re committed to you, our fabulous customers . We want you to enjoy shopping with us, whether you’re looking to treat yourself or searching for the perfect gift, we’re here for you – however you choose to shop.

Directions

Open Google Maps

Website

Website

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 6:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

The Real China serves delicious Chinese cuisine made from the freshest ingredients. All served in stylish surroundings with warm and friendly service.

The restaurant provides both lunch time and evening buffet, plus evening Teppanyaki, where the Real China chefs will turn your raw ingredients into sizzling, aromatic meals.

Opening times

Mon

11:30 am - 3:30 pm

5:30 pm - 10:30 pm

Tue

11:30 am - 3:30 pm

5:30 pm - 10:30 pm

Wed

11:30 am - 3:30 pm

5:30 pm - 10:30 pm

Thu

11:30 am - 3:30 pm

5:30 pm - 10:30 pm

Fri

11:30 am - 3:30 pm

6:00 pm - 11:00 pm

Sat

12:00 pm - 4:00 pm

6:00 pm - 11:00 pm

Sun

12:00 pm - 10:00 pm

Please refer to the retailers website for public holiday opening hours

The Works is the UK’s leading family-friendly value retailer of gifts, arts, crafts, toys, books and stationery. Whether you’re a parent looking for activities to keep the kids busy, an artist searching for new materials, or someone just wanting a good read at a bargain price, The Works caters for everyone!

Get huge savings in store or online – click & collect available.

Directions

Open Google Maps

Website

Website

Opening times

Please refer to the retailers website for public holiday opening hours

The network built for the internet. It’s what we’ve been about since our launch in 2003 and what makes our network different. We’re here to give more people in more places a better internet experience than any other network. Our staff are here to help, so whether you’re buying a new phone or dongle, looking for advice or support, or just want to discover something new, pop in to see us today.

Opening times

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 7:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 7:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Official Retail Store of Hull City Football Club

Directions

Open Google Maps

Opening times

Mon - Fri

9:30 am - 5:30 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Shop TK Maxx with an open mind. Your treasure hunt begins as soon as you walk in – if you see something you love, pick it up quick, because once it’s gone, it’s gone! Or mission-shop in just one department (e.g. handbags, home, shoes) or look for temptation in the aisles. TK Maxx – designer labels for less.

Please note, some stores may not stock certain ranges (e.g. jewellery). Please contact your local store to find out more.

Opening times

Mon

9:00 am - 7:00 pm

Tue

9:00 am - 7:00 pm

Wed

9:00 am - 7:00 pm

Thu

9:00 am - 8:00 pm

Fri

9:00 am - 7:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

At Vision Express we provide thorough eye tests, simply explained with expert care you can trust. We stock a wide range of glasses from £25, sunglasses from £15 and contact lenses. We also offer Free Lifetime Servicing and a 100-Day Returns Guarantee to give you great value and complete peace of mind.

Book your eye test instore or online now!

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 6:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Why choose Vodafone? For a start, you’ll benefit from being on our dependable network. And there are some other small things we do that can mean the world. We offer outstanding value internet, SIM and mobile phone deals on contract and Pay as you Go, as well as a wide selection of devices. Vodafone, the UK’s best network.

Opening times

Mon

9:00 am - 6:00 pm

Tue

9:00 am - 6:00 pm

Wed

9:00 am - 6:00 pm

Thu

9:00 am - 6:00 pm

Fri

9:00 am - 6:00 pm

Sat

9:00 am - 6:00 pm

Sun

10:30 am - 4:30 pm

Please refer to the retailers website for public holiday opening hours

Wok&Go is about fresh, nutritious, tasty food that is cooked in front of your eyes and served to you in minutes. Sounds simple? It is. Simple, affordable, irresistible food.

What’s more, Wok&Go now offer delivery. For more information please visit onedelivery.co.uk.

Opening times

Mon

11:00 am - 10:00 pm

Tue

11:00 am - 10:00 pm

Wed

11:00 am - 11:00 pm

Thu

11:00 am - 11:00 pm

Fri

11:00 am - 11:00 pm

Sat

11:00 am - 10:00 pm

Sun

11:00 am - 9:00 pm

Please refer to the retailers website for public holiday opening hours

All Zizzi restaurants are run the Italian way, with personality and theatre. The open kitchens with their wood-stone ovens are a real feature where you can watch dishes being freshly prepared. There’s nothing complicated about the Zizzi approach to cooking and it starts with the ingredients. Our Italian restaurant serves tasty, authentic dishes from pizza and pasta to salads and indulgent desserts – all in a uniquely designed restaurant.

Zizzi have an extensive vegetarian, vegan and non-gluten menu offering as well as a kids menu.

Opening times

Mon

11:30 am - 10:00 pm

Tue

11:30 am - 10:00 pm

Wed

11:30 am - 10:00 pm

Thu

11:30 am - 10:00 pm

Fri

11:30 am - 10:30 pm

Sat

11:30 am - 10:30 pm

Sun

11:30 am - 10:00 pm

Please refer to the retailers website for public holiday opening hours

Close

St Stephen’s has 20, clearly marked, designated accessible parking bays reserved for customers (12 on the lower car park level and 8 on the upper) in addition we have one designated Dementia Friendly parking space directly adjacent to the main exit. This space is 20% wider than standard, has extra lighting, and has the ‘daisy’ logo printed on a clearly contrasting white surface

In addition to the Changing Places facility, we have 4 other specific accessible toilet rooms (3 on the ground floor and one with the 1st floor toilet facilities) which are secured with a RADAR key and offer all the same amenities as the Changing Places, except they do not have hoists.

  • Changing Bench – adult sized and height adjustable
  • Toilet – the toilet has room either side for carers to support
  • Sink – height adjustable

There are clearly signposted Baby Changing facilities on the ground and first floor. Changing facilities can also be found in the women’s toilets.

St Stephen’s car park is open 24 hours.

There are over 800 parking spaces including bays for disabled drivers and parents with children on each floor of the car park. Our electric car charging points are available on the Upper Level.

Tariffs:
Up to 3 hours: £2.50
3 – 4 hours: £3.50
4 – 6 hours: £6.00
6 – 8 hours: £8.00
8 – 10 hours: £10.00
10 – 24 hours: £20.00

Entry to the car park after 17:30 has a charge of £1.00 (up to midnight), while Sunday parking is £2 for the day. There is a 15 minute grace period once your ticket has been paid, to allow time to get back to your car.

FREE parking after 17:30 if you dine with us or visit the cinema. To take advantage of the evening tariff or the free leisure offer you MUST enter the car park after 17:30 and leave before midnight.

We’re proud that our car park has been issued the Park Mark, an award given to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

THIS IS CASHLESS CAR PARK

We accept card and Mobile App Payments Only

A car valet service is available from the Car Wash Company in the designated area of the car park. For more information, please call 0844 3352001.

Cash machines are located on the lower and ground floors of the centre.

There are two Changing Places rooms at St Stephen’s, one adjacent to the management suite and the other next to the main ground floor toilets.

The facilities are open in line with the opening hours of the centre and include:

  • Changing Bench – adult-sized and height-adjustable
  • Hoist – ceiling track hoist designed to be used with loop attachment slings
  • Toilet – the toilet has room on either side for carers to support
  • Sink – height adjustable

N.B. All our disabled toilet facilities in Hull now have low-level mirrors and shelves/hooks for customers who need STOMA assistance.

St Stephen’s uses Child Safe Zones to reassure parents and get help fast.

Look out for window stickers carrying our helpline number. If you lose a child or need to report an incident, call the helpline or talk directly to our Customer Service Officer’s patrolling the centre.

Complimentary wristbands can also be collected from the Centre Management Suite; simply write your mobile number on the wristband and place it on your child. If your child is then lost in the centre at any point, our officers can contact you right away.

A Click and Collect service is available for the following retailers – Boux Avenue,  Clarks, New Look, Next, Schuh, Superdrug, Superdry, Tesco Extra, The Entertainer, Vodafone. Please refer to their individual websites for further details.

Click here to view our Customer Service Charter.

Our charging points are operated for St Stephens by PodPoint and the relevant application will be needed to access charge. Our EV charging is 49p per KWH. There are 6 separate charging bays.

These are available 24 hours and parking charges do still apply.

There are also 4 charging points at Tesco for Tesco customers use.

If you misplace something while you’re visiting us, please contact Lost Property on 01482 313960.

A soft play area is located at Rock Up – upper leisure terrace. It includes slides, swings, ball pools, obstacles and a baby section for under 2’s. There’s no need to book.

St Stephen’s are proud to take part in the Safe Places scheme. This helps to keep vulnerable people safe while they’re out and about in Hull.

The scheme is largely for people who:

  • have learning disabilities or difficulties
  • have dementia
  • need support or require assistance whilst in public

St Stephen’s employs a 24hr security team. All our Customer Service Officers are SIA (Security Industry Authority) licensed. For your safety and security, CCTV cameras operate in St Stephen’s and surrounding land. If you need any assistance, please approach a member of the security team who are positioned throughout the centre.

Our toilet facilities, including baby changing and disabled toilets, are open as normal. There are clearly signposted Baby Changing facilities on the Ground and First Floor.

Changing facilities can also be found in the women’s toilets on the Ground Floor.

If you hate carrying around a wet umbrella then our Brolly Wrap service will save you the bother. Find this service at both entrances to the centre.

Push wheelchairs are available for pre-booked loan*. This is a free service.

*NB. Usage restricted to centre use only.

Pre-book via the Security Control, call 01482 313960, or on day of visit go to our Security Control office which can be found in the centre lower ground floor, adjacent to the Tesco customer car park entrance.

FAQs

Changing Places Facility – we have two Changing Places rooms, one adjacent to the management suite and the other next to the main ground floor toilets.

The facilities are open in line with the opening hours of the centre and include:

  • Changing Bench – adult sized and height adjustable
  • Hoist – ceiling track hoist designed to be used with loop attachment slings
  • Toilet – the toilet has room either side for carers to support
  • Sink – height adjustable
  • All our disabled toilet facilities in Hull now have low level mirrors and shelves/hooks for customers who need STOMA assistance.​

Accessible Toilets – in addition to the Changing Places we have 4 other specific disabled-friendly toilet rooms (3 on the ground floor and one with the 1st floor toilet facilities) which are secured with a RADAR key and offer all the same amenities as the Changing Places, except they do not have hoists.

  • Changing Bench – adult sized and height adjustable
  • Toilet – the toilet has room either side for carers to support
  • Sink – height adjustable

We have two Changing Places facilities, one adjacent to the management suite and the other next to the main ground floor toilets.

The facilities are open in line with the opening hours of the centre and include:

  • Changing Bench – adult sized and height adjustable
  • Hoist – ceiling track hoist designed to be used with loop attachment slings
  • Toilet – the toilet has room either side for carers to support
  • Sink – height adjustable

NB- All our disabled toilet facilities in Hull now have low level mirrors and shelves/hooks for customers who need STOMA assistance.​

St Stephen’s has 20, clearly marked, designated accessible parking bays reserved for customers (12 on the lower car park level and 8 on the upper) in addition we have one designated Dementia Friendly parking space directly adjacent to the main exit. This space is 20% wider than standard, has extra lighting, and has the ‘daisy’ logo printed on a clearly contrasting white surface

Push wheelchairs are available for pre-booked loan*. This is a free service.

*NB. Usage is restricted to centre use only.

Pre-book via the Security Control, call 01482 313960, or on the day of visit go to our Security Control office which can be found in the centre lower ground floor, adjacent to the Tesco customer car park entrance.

Assistance dogs are welcome at St Stephens. Unfortunately, all other animals are not permitted in the centre.

We offer a wide range of restaurants including Italian, Portuguese, Chinese, American and Fast food. Please see the Food and Drinks section of our website for further information.

Choose from Zizzi, Prezzo, Krispy Kreme Nandos, Bagel Nash, Café Nero, Greggs, Subway, Burger King, Real China, and Wok & Go.

We have Nando’s, Bagel Nash, Greggs, Subway, Burger King, Real China and Wok & Go

A soft play area is located at Rock Up – upper leisure terrace. It includes slides, swings, ball pools, obstacles and a baby section for under 2’s. There’s no need to book.

Reel Cinema at St Stephen’s Shopping Centre offers a fantastic cinematic experience with exceptional customer service.

Cinema times can be found online here.

St Stephen’s promotes a breast-feeding friendly policy and many of the stores have family friendly facilities.

We have a designated breast feeding area up on the 1st floor Terrace, outside Starbucks.

Our aim is to provide a safe, friendly, family-focused environment. St Stephen’s will not permit antisocial behaviour or any actions that may be perceived as intimidating.
To ensure a relaxing visit to St Stephen’s, we do not allow leafleting, canvassing, or the conducting of any surveys without prior consent.

Many of the stores have family friendly facilities.

St Stephen’s are proud to take part in the Safe Places scheme. This helps to keep vulnerable people safe while they’re out and about in Hull.

Monday: 9am – 6pm
Tuesday: 9am – 6pm
Wednesday: 9am – 6pm
Thursday: 9am – 7pm
Friday: 9am – 6pm
Saturday: 9am – 6pm
Sunday: 10:30am – 4:30pm

Please note that opening times for some retailers may vary. To check individual store opening times, please take a look at our Shops section.

To find out about leasing opportunities and to view space to rent visit:

https://completelyretail.co.uk/portfolio/BritishLand/scheme/st-stephens-hull-3584

Management can be found on the lower ground floor. If you misplace something while you’re visiting us, please contact Lost Property on 01482 313960.

St Stephen’s is open from 9am – 6pm on Monday, Tuesday, Wednesday, Friday and Saturday. The centre is open until late on Thursdays, opening at 9am and closing at 7pm. Sunday they are 10.30am – 4.30 pm. Please note that opening times for some retailers may vary. To check individual store opening times, please take a look at our Shops section.

If you think you may have lost something while visiting the centre please contact Lost Property on 01482 313960, where a member of our staff will be more than happy to help you.

No, there is no quiet room at St Stephen’s.

Meeting rooms can be hired at Rock Up and Gravity.

St Stephen’s does not currently offer Wi-fi access for customers. We apologise for any inconvenience.

Yes. All facilities are accessible on request. Trained first aid staff always available.

Our aim is to provide a safe, friendly, family-focused environment. St Stephen’s will not permit antisocial behaviour or any actions that may be perceived as intimidating.
To ensure a relaxing visit to St Stephen’s, we do not allow leafleting, canvassing, or the conducting of any surveys without prior consent.

The nearest post box is located in Tesco.

St Stephen’s employs a 24hr security team. All our Customer Service Officers are SIA (Security Industry Authority) licensed. For your safety and security, CCTV cameras operate in St Stephen’s and surrounding land. If you need any assistance, please approach a member of the security team who are positioned throughout the centre.

The Timpson outlet within the Tesco Superstore offers services for passport/ID photos.

There are no lockers at St Stephen’s.

St Stephen’s multi-story car park is open 24 hours.

A car valet service is available from the Car Wash Company in the designated area of the car park.

St Stephen’s is easily accessible by bike, at the heart of Hull City Centre.

The multi-story car park is open 24 hours a day, 365 days a year. There are 12 parent and child, 23 disabled and 1 dementia parking spaces available.

The tariffs are as follows:
Up to 3 hours = £2.50
3 to 4 hours   = £3.50
4 to 6 hours   = £6.00
6 to 8 hours   = £8.00
8 to 10 hours = £10.00
Over 10 hours: £20.00

Parking after 5.30pm is only £1.00 and Sunday parking is £2.00 for the day.

FREE parking after 5:30pm if you dine with us or visit the cinema. To take advantage of either the special evening tariff or the free leisure offer you MUST enter the car park after 5:30pmand leave before midnight.

THIS IS CASHLESS CAR PARK

We accept card and Mobile App Payments Only

St Stephen’s is easily accessible by car, at the heart of Hull city centre. The following directions will help you find your way to the centre: From the West: On the A63 follow signs for Hull City Centre. At Myton Gate roundabout take the A1079 onto Ferensway. Pass St Stephen’s Hull on the left. Turn onto Portland Place. The car park is straight ahead. From the North: Take the A1079 to Hull City Centre then onto Ferensway. Turn onto Portland Place. The car park is straight ahead. From the East: Take A165 to Hull. Continue onto Freetown Way. At the traffic lights turn left onto Ferensway. Turn onto Portland Place. The car park is straight ahead.

Yes. We have 16 bays located on Ferensway, as well as 27 individual bays and an 18 bay Cyclepod on Park Street.

Yes. We have 16 bays located on Ferensway, as well as 27 individual bays and an 18 bay Cyclepod on Park Street.

There are over 800 parking spaces including bays for disabled drivers and parents with children on each floor of the car park.

St Stephen’s has 20, clearly marked, designated accessible parking bays reserved for customers (12 on the lower car park level and 8 on the upper) in addition we have one designated Dementia Friendly parking space directly adjacent to the main exit. This space is 20% wider than standard, has extra lighting, and has the ‘daisy’ logo printed on a clearly contrasting white surface

Our car charge points are available on the Upper Level of our car park. Our EV charging is 49p per KWH. There are 6 separate charging bays.

Yes, St Stephen’s provides staff car parking

There is a vehicle height restriction of 2.4 meters. Please check with centre management for the parking of large vehicles/vans/motorhomes/coaches.

No, there is no quiet room at St Stephen’s.

A car valet service is available from the Car Wash Company in the designated area of the car park.

A number of stores within St Stephen’s offer a Click & Collect service – please see individual store pages under the ‘Shops‘ tab for more information.

Our car charge points are available on the Upper Level of our car park. Our EV charging is 49p per KWH. There are 6 separate charging bays.

There are several cash machines located in the centre for your convenience. These can be found on the lower and ground floors.

There are no charging facilities available.

You’ll find loads of choices for women’s and men’s fashion at St Stephen’s including: Flannels, H&M, NEXT, Foot Asylum, JD Sport, TkMaxx, New Look, Boux Avenue, Schuh and Clarks.

We offer a wide range of restaurants including Italian, Portuguese, Chinese, American and Fast food. Please see the Food and Drinks section of our website for further information.

Check out our full range of stores here.

Choose from Zizzi, Prezzo, Krispy Kreme, Nando’s, Bagel Nash, Caffé Nero, Greggs, Subway, Burger King, Real China and Wok & Go.

We have Nando’s, Bagel Nash, Greggs, Subway, Burger King, Real China, and Wok & Go.

Reel Cinema at St Stephen’s Shopping Centre offers a fantastic cinematic experience with exceptional customer service.

Cinema times can be found online here.

A number of stores within St Stephen’s offer a Click & Collect service – please see individual store pages under the ‘Shops‘ tab for more information.

St Stephen’s doesn’t offer gift cards however individual retailers ofter do. Please enquire with them directly for more information.

The returns policies for each retailer will vary, so please check with them directly.

Our toilet facilities, including baby changing and disabled toilets, are on the ground and first floowr. There are clearly signposted Baby Changing facilities on the Ground and First Floor.

Changing facilities can also be found in the women’s toilets on the Ground Floor.

There are clearly signposted Baby Changing facilities on the ground floor and first floor. Changing facilities can also be found in the women’s toilets. St Stephen’s promotes a breastfeeding-friendly policy and many of the stores have family friendly facilities.

 

Changing Places Facility – we have two Changing Places rooms, one adjacent to the management suite and the other next to the main ground floor toilets.

The facilities are open in line with the opening hours of the centre and include:

  • Changing Bench – adult sized and height adjustable
  • Hoist – ceiling track hoist designed to be used with loop attachment slings
  • Toilet – the toilet has room either side for carers to support
  • Sink – height adjustable
  • All our disabled toilet facilities in Hull now have low level mirrors and shelves/hooks for customers who need STOMA assistance.​

Accessible Toilets – in addition to the Changing Places we have 4 other specific disabled-friendly toilet rooms (3 on the ground floor and one with the 1st floor toilet facilities) which are secured with a RADAR key and offer all the same amenities as the Changing Places, except they do not have hoists.

  • Changing Bench – adult sized and height adjustable
  • Toilet – the toilet has room either side for carers to support
  • Sink – height adjustable

We have two Changing Places facilities, one adjacent to the management suite and the other next to the main ground floor toilets.

The facilities are open in line with the opening hours of the centre and include:

  • Changing Bench – adult sized and height adjustable
  • Hoist – ceiling track hoist designed to be used with loop attachment slings
  • Toilet – the toilet has room either side for carers to support
  • Sink – height adjustable

NB- All our disabled toilet facilities in Hull now have low level mirrors and shelves/hooks for customers who need STOMA assistance.​

It couldn’t be simpler to get to St Stephen’s. With the transport interchange located just a few steps away – the centre is easily accessed by both train and bus. St Stephen’s is easily accessible by car. For further information please visit the Getting Here section of our website.

Arrive in style with the state-of-the-art fully integrated transport interchange situated just a few steps from St Stephen’s.

Contact

Find Us

110 Ferensway
Kingston-Upon-Hull
East Riding of Yorkshire
HU2 8LN
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Call

01482 313960